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What a starling murmuration can teach business owners about branding.

by Abby Kerr

in Uncategorized

About this column

Photo of starling by C-Hoare courtesy of Flickr Creative Commons.Yesterday, I had the great fortune of experiencing up close the natural mystery and concerted power of a starling murmuration — for the very first time.

If you don’t know what a starling murmuration is (I didn’t either until yesterday) play the video below to see one in action. It’s quite incredible.

 

Watching this incredible feat of physics (and magic, I have to believe) got me thinking — of course — about branding and the way we orchestrate our online presences.

I want to create — and help The Voice Bureau‘s clients create — brands that are as consistent and powerful as a starling murmuration. Messaging forces of nature. Presentation prima/primo ballerinas/ballerinos.

And so I asked myself, What are the basic principles that allow us to do that?

Here are 5 principles I see in a starling murmuration that apply to branding our online businesses:

  1. Brands, like starling murmurations, make an impression through consistent and coordinated flight patterns. The beauty of a starling murmuration, like the beauty of a brand, is in its harmonious and deliberate orchestration of elements.
  2. It’s not necessary for your brand’s Right People to understand all of the nuances of your Why and How in order to buy in, to get on board, and to derive great value from what you do. Even scientists don’t fully understand the why’s and how’s behind the murmuration phenomena — it’s still one of the charming mysteries of the universe. And for a brand, a little mystery isn’t always a bad thing. Confessional posts revealing all the behind-the-scenes machinations of why you’re going where you’re going next? Not usually necessary, and definitely not right for every brand.
  3. Like starling murmurations, great brands seem to come out of nowhere all the time. One day you’ve never heard of a certain business owner, and the next day it seems her name is on everyone’s lips. This is the Force of Nature Effect. People haven’t seen anything quite like it before, but as soon as they do, they’re utterly fascinated.
  4. One starling alone does not a murmuration make, and neither do brands soar to visibility and influence without flightmates. The strength of starlings in flight is their ability to read each other and to depend on the subtle signals they send each other that say, Go this way. Now, go that way. As brand creators, we have the opportunity to partner with likeminded colleagues and collaborators who can fly with us, and to learn from mentors who can model for us.
  5. Starlings can do what they do with such amazing power, grace, and synchronicity because their flightmates see, hear, and understand the suite of signals they send that make it possible. For online business owners, brand voice is the suite of signals that connects powerfully with our Right People — letting them know it’s time to go this way. Now, go that way.

In the comments, I’d love to hear:

Which of the 5 principles above speaks to you the most at this point in your business journey, and why? Can’t wait to chat with you in the Comments.

{ 10 comments… read them below or add one }

Kristin Unleashed December 3, 2012 at 11:12 am

Love this, Abby! I saw a starling murmuration a couple of years ago and was awed and amazed. I enjoyed reading the way you wove this natural, beautiful bird feat with business. Lovely!

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abby December 3, 2012 at 11:49 am

Thanks, Kristin. I love it when nature surprises us!

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shelia December 4, 2012 at 12:25 pm

Great correlation between a starling murmuration and branding. You always break it down in such an applicable way. Thanks for all you do.

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abby December 4, 2012 at 1:46 pm

Thank you, Shelia! Appreciate you. :)

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debra disman December 4, 2012 at 1:05 pm

How to share this, Abby?
Looking for the FB share link…

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abby December 4, 2012 at 1:47 pm

Hi, Debra —

Good catch. I’m still looking for the most attractive-looking social media sharing panel. Will install one when I find it. Meanwhile, you can share by copying the link to the post in the search bar and putting it into your FB status update with your own commentary. (I know that’s the less convenient route.) Thank you for wanting to share!

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Wendie Tobin December 5, 2012 at 11:15 am

Aren’t they just amazing? I just learned about the starlings a couple of months ago. They. Are. Breathtaking. And the murmuration phenomenon is such a metaphor, isn’t it. Great post.

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Abby Kerr December 5, 2012 at 11:47 am

I even like the words: starling. murmuration.

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jamie December 6, 2012 at 1:09 am

Hi Abby. :) New blog reader here. I LOVE this. Such beauty and mystery in the starlings. #2 resonated strongly with me… creating mystery around our brands and the direction in which we are going (not confusion, but an excitement of what’s to come next?). I think keeping a little mystery might help clients feel special, unique, and excited when they hire you. They know you are going to create something great, but part of the fun is finding out what that will look like for them. I think, for artists, that is part of “selling the invisible.” LOVE your posts. Can’t wait to learn more. :)

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Abby Kerr December 6, 2012 at 12:39 pm

Hi, Jamie —

So glad this spoke to you — it tells me that this is probably something that would naturally work for you! Sometimes as solo business owners, we get caught up in thinking we have to share all the machinations behind our brand and business, when in truth, that’s not really what most clients care about anyway!

Glad you’re here, and thank you for reading.

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