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On Creating a World With Your Brand

by Abby Kerr

in The Bureauverse

About this column

“You guys . . . the blog post is coming from inside The Voice Bureau.” Let’s talk insider stuff.

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I have a dear friend who recently learned she & her family will have to pull up stakes, leave their house forever, & find a new place to live.

Their living situation is quite unique and so are the terms under which they’ve been privileged to live in the house. I won’t go into those. The important part of this story is that my friend is a capital ‘h’ Homemaker. I know no one more gifted than she at turning a house of any kind into pretty much the most imaginative, orderly, delightful, joyful, interesting, warm, and welcoming home you’ve ever visited. And you feel this way even as a guest. The feeling she creates is palpable, energetic, and yet relaxing. I’m sad that I won’t get to be a guest under her roof one more time before they have to move. But I have amazing memories of spending time with her there. I’ll never forget the way it felt to be there, the way it smelled, the way it looked while it was hers.

But I know that wherever my friend and her family land, she’s going to make the new place into the Best Place Ever. Different from the first place, but amazing in its own right. She has everything she needs to do just that. It all comes from within her, as the best stuff always does.

Branding is like that, too. The best stuff comes from within. It’s the stuff that’s inherent, that comes naturally, that makes us look like magic. Our Right People are drawn to the innate qualities with which we can’t help but present and connect, when we’re taking a strong stance in a realm we’re defining for ourselves.

To me, branding is so much more than choosing a color palette, curating a font family, & selecting a tagline.

BRANDING IS CREATING A WORLD.

Here’s what branding-as-creating-a-world feels like to me, as a brand voice specialist and content creation expert:

I love the imaginative work of feeling for the essential energies of what’s trying to come through in a written piece, in a visual mock-up (I draw these by hand, badly, in a spiral-bound college-ruled notebook, turning the paper to landscape and ignoring the lines), in the positioning of a product.

I loll around in the backstream, the undercurrent, of the thing that’s coming to be, and I see if I can feel the different nuances of it flow through my fingers, one at at time.

I dig the deep intuitively-driven process of sensing into the next forward lunge (or the 45-degree pivot or the hairpin turn) a brand needs to make to get closer to the next desired result.

I feel into the future of the brands I work with, and I articulate what that future looks like, or could like.

People change and so do our businesses. I myself am on my third or maybe third-and-a-half iteration of my work in the world, that is, the creative work that gets me paid. (It’s important to note that I also am pursuing a relationship with creativity that is NOT imminently for pay and I hope you are, too. If this feels like a convo you need to have, go here for more.)

Changing your business is a bit like moving houses. You were all situated, and suddenly, here you are pole-vaulting off the head of a thumbtack into a part of the map you never thought you’d visit. You’re straddling new coordinates and hoping your leg muscles and core can keep you balanced. You’re using the same ingredients but combining them in new bowls with strange new utensils and spices you’ve never tasted before.

How will things turn out? Will others like what you’re creating?

Never fear. Your innate, inherent brand energy is a through-thread that connects these new and ever-changing pursuits of yours.

You can leave the house of your business ten times in a decade but you always keep returning to creating a world.

And the worlds you create have one thing in common that is completely inextricable from them: the essence of you.

This is why I’m so drawn to American writer Ann Patchett’s quote about creating a universe. [See post image above.] While Patchett’s addressing her modality of writing fiction, I take this quote for myself into the realm of branding.

In designing and developing a brand and all its components, we create an order for the universe: that universe. In writing and sharing beautiful content that connects with our Right People’s needs, desires, and interests (and, of course, ours), we set that universe in motion.

I have left the house of my business many times through the years — mentally, emotionally, evne physically to an extent. I’m a person, just like you. I flag, I falter, I flail. Sometimes I have even wanted to say, eff it.

But I keep coming back.

What brings me back is creating a world. (It just so happens that this is my business’s value proposition, too: Make a world of your brand. Start with your voice.)

Make of your brand a world that other people can participate in if they wish to.

Looking for support with this? Check out THE VOICERY, our new, deep, personalized service combining brand voice with content strategy. I’ve co-created and co-deliver this alongside Katie Mehas, Doyenne of Operations at The Voice Bureau and content creation extraordinaire.

This is why I’m so drawn to Anthropologie, to anything Sarah Selecky teaches, to the dark and velvety worlds of Sarah Waters’ books, to my high school friend Tom’s debut novel, to the podcast Working, to Tatine Candles, and to certain dark and stormy Netflix series (like The Killing) — because they create a world and invite me in to it.

It’s why I love to read short stories and novels because every time I want to, I can just turn the page and step into another fully-feathered world. There something’s irrefutably magic about connecting with another perspective, seeing the world through other people’s eyes, hearing dialogue and dialect we may never hear in our day to day life yet somehow we feel like we’ve heard it one million times underneath your skin. Because it’s authentic and innate to those characters in that milieu. Just as your brand voice is authentic and innate to you.

Imagine what YOUR brand can be to your Right People. Are you creating a universe and setting it in motion?

In the comments, we’d love to hear you:

Talk about the world you’re creating through your brand. Describe it for us and tell us how you’re setting it in motion through content.

{ 1 comment… read it below or add one }

rosemary leach December 6, 2015 at 1:15 pm

I get distracted by what I don’t do well.

I’m a painter. I’m in the studio at 7am, no problem.
The parts that aren’t meaningful for me slow me down. I set objectives, give myself sticker charts, go to a therapist to figure out why I am unable to change certain habits.

Such as engaging with people.

I recently have been shifting my brand, definitely “re-entering”, putting the stuff I would put in my journal (something I do effortlessly) into little stories. Oddly, or not, these stories allow people to spend more time with my paintings, add layers of meaning, make personal connections in ways that I had never imagined. The Voice Bureau reminds me that the meaningful things that I do (and they DO get done) can support some of the things I shy away from (marketing) or find almost physically painful.

It makes me think of yoga–finding your soft spots and using both strength and ease.

I think you make a terrific contribution Abby, stimulating internal conversation for me about what is possible.

Sample story:

I was sitting yesterday in Quitter’s café in Stittsville. A lumbersexual guy sauntered in, following his (shockingly adorable) 5 year old daughter.

After they had happily ordered their drinks, which fills the girl with importance, they sit in the comfy chairs by the window and she chats away, her long blonde pony tail bopping. Even across the room her little upturned nose looks like something I might gently chew on.

I watch the dad, laughing a little to myself. He pulls on his beard, his hipster shoes are barely mitigating his growing boredom, but to his credit, he gives her eye contact. The daughter doesn’t care, prattles on.

I’m glad I’m done that stage of parenting.

Two sets of middle aged women sit on either side of them. Life has worn them, left them a little heavy, or disappointed. One curly haired woman, hunched in a flowing cardigan has an intensity to her conversation. I wonder about the topic. “Should I leave my husband?” or “I don’t want to say that my son is a drug addict.”.

***

Later, sitting in our kitchen, my daughter Frankie tells me her concern of having of having unintentionally offended an organized circle of teens.

“I should be more confident,” she muses.

I look skeptical. I recounted to her how I had just been to a yoga class. The teacher had suggested “Be confident” to the class. As I laid on my mat in corpse pose I thought; That instruction has never done a thing for me.

“I was very confident when I was younger,” Frankie counters. “Maybe it was the outfits,” I propose.

We laugh, remembering her stage of layering 12 items of mismatched clothes. “I FELT like a rock star! I wasn’t trying to be confident.”

I think about my own doubts, the myriad of ways in which I have disappointed myself. Would more effort or perhaps more kindness have helped?

Inspired, I draw Frankie before and after pictures of stick figures. In the first a group with varying sized round heads, with Mr Gallagher, who she respects profoundly, getting extra real estate.

In the second drawing the circle of her head dominates the image.

Two questions: Have I behaved with integrity? Am I going after what I want? Stay on your own turf.

The drawing is a joke. Sort of.

I cross my toes that something I do in this kitchen, or modeling by singing my heart out in the studio next door will give her wings. Big sparkly fairy wings.

And lots of layers.

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