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5 Ways to Re-Enter Your Brand Convo When You’ve Been MIA

by Abby Kerr

in Uncategorized

About this column

Hello, again.

I’ve been away from my blog for a bit.

I’m sure you’ve been away from yours, too, at one time or another. How long were you MIA? Nine days? Five weeks? Fourth quarter 2011?

reenter your brand conversation

You can reenter your brand convo through whichever doorway you choose.

If there’s one thing we creative entrepreneurs intuitively understand about finessing an online platform, it’s the power of consistency in brand messaging. Not just consistency in terms of what you say and how you say it, but in terms of where and how often.

We’re wired to ascertain that a consistent brand message adds up to things like equity, integrity, safety, security, stability.

We make the leap that a consistently messaged brand is more likely to follow through on its promises.

In short, showing up is always good for business.

And so one of the biggest anxieties we face as online entrepreneurs is how to re-enter the flow of our brand conversation when we’ve been away for any length of time {ahemtwomonthsformeahem}.

Half the battle of reentering the convo is anxiety around what we think people have been making of our absence.  Where has he been? Has his business flatlined?What the heck is she doing? People are waiting to hear from her.

Well, yes and no.

The truth is: your brand, your business, is the center of your own universe. No one is more attuned to it than you are.

And your people’s business is the center of theirs. And so . . .

Your brand matters to people insofar as they derive value from it, or appreciate you as a person, your brand notwithstanding {which has very little to do with how successful you’ll be in business}.

Inevitably, unless you’re a Super Trudger Get It Done type of person, or you are brilliant about pre-scheduling or repurposing old content when you know you’ll be away for a while, you will step away from your blog at some point. For various and sundry reasons.

And then, if you’re serious about creating conversation with your people and using a blog as a tool to market the value you provide through your business, you’ll return to it.

And when you decide to return, you need a strategy.

How do you reconnect with an audience you’ve hidden yourself away from?

How do you step back into your self-ordained spotlight and start messaging the truth in your business again?

Worth Noting: We’ve all seen this I’m ba-aaaaaack thing done badly, with apologies, laundry lists of reasons both pedantic and dramatic, and vows to never disappear again.

I know you want a way to start back up that feels on-brand for you and positions you as purely and powerfully as you want to show up. {When you’re damn good and ready.}

First, though, there’s this: the fact is, there are many good reasons a blog convo might go AWOL. We all have lives behind these computer monitors, and only fractals of them get shared in the public online space {for good reason}. People go through stuff, stuff that sometimes has to take precedence over our business’s public convo.

And if you’re reading this post, you’re most likely an entrepreneur who is running a business, and as every entrepreneur knows, sometimes doing the work of your business precludes working on your business.

Truth: You can have your busiest months ever without ever blogging once. Love that magic. And make no mistake about it — your current busy-ness is due in part to the months you were faithfully creating free public content. {Brand equity, baby.} All this to say that while blogging is an excellent tool, a thriving business is not necessarily an end product of a busy blog.

So how do we pick up where we left off — or begin anew at a new point in the convo — when it’s been a while?

Here are 5 ways to gracefully re-enter your brand convo when you’ve been MIA.

1. Just start talking.

No need to explain your absence. Just get back on the blogging horse and ride. Open the gate and enter the pasture. Jump the fence and get into the game. Put your oar in the water and start paddling. [Insert your preferred metaphor here.]

In the long run, an absence of two weeks, two months, or even six months is no big whoop. If your brand conversation continues as promised and remains reasonably consistent over time, the collective effect of your messaging is what shakes out in the end, not whether you blogged weekly every Tuesday and Thursday, or seven times a month.

Your impact over time is measured more in being powerfully relevant and present with purpose and value, not just consistency. Consistency may get you Google juice, but Google does not make or break a business.

2. Share the fractal of your why-I-was-away story that is most relevant to your people’s growth.

Sometimes there’s a benefit to your readers and prospects in sharing part of your MIA story. But it’s all in how you frame it.

People can only hook on to the parts you show them, and again, that’s for good reason. There’s no need to intertwine your personal story with the journey you’re shepherding or modeling for your readers and prospects — any more than you want to, that is.

As a good friend recently shared with me, when she sees people online spouting disappointment or grousing indulgently, it gives her a reason to look for cracks in that person’s business. It erodes their brand integrity in her eyes, even if the subject of their grousing is totally unrelated to what they provide through their business. A crack is a crack is a crack.

Not saying you need to be a Pollyanna Sparkleface every time you push publish on a Tweet, but in general, successful entrepreneurs are hella mindful of where and how their public convo is landing at all times. And they are in control of what gets shared when and where and for what purpose, whether that means complete ‘transparency’ or strategic framing, or anything in between.

3. Come back bearing gifts.

A nice touch when taking up your virtual pen for a longtime-no-talk audience? Make something for them. A new freebie. A report on 50 Things I Learned While Not Blogging {That I Only Could Have Learned This Way}. A video of you highlighting some of the cool things you did while you weren’t blogging.

Caveat: See Idea No. 2, above. Make sure the gift you’re offering connects to the material you teach through your brand, to the value you provide, to the services you sell. For instance, a new autoresponder series to get people primed for the next thing you’ll launch {speaking of, see Idea No. 4, below}.

And please do not offer your products or services for free as a ‘compensation’ for your absence. This only elevates the significance of your absence and puts you in the position of ‘owing’ your audience, which, when it comes to free content, you don’t. Ever.

4. Re-engage with a refreshed direction.

Chances are your time away from blogging has given you a fresh perspective on your industry, your work, your platform, your message, your future direction. Perspective-taking — either voluntary or involuntary — is a common reason for entrepreneurs being MIA from their blogs. Also, being in a heavy content-creation season for new products, programs, and services can be all-consuming, as can working on client projects, and sometimes it can feel as if there’s no creative energy {or time} left for your blog.

When you’re in a season of refreshing your direction, hold fast to the belief that everything is in divine and perfect order when it comes to when you rejoin your brand convo. You’ll come back when it’s time. When the situation is most favorable. When all the elements are ready and in place. And the people who are there to receive you will be your right people.

If you are returning with a refreshed brand direction, share it with your people! Remember, share with them only the fractal they need to get clear on where you’re taking them next and why, so that they can make a decision about coming with you {or not}. You don’t need to download the fullness of your huge epiphany with them in your return post. {It’ll be too much for them to take in.}

5. Redefine what blogging is for you & your audience.

In my work with my clients, I often hear that you feel pressure to be the ideal blogger, to turn out perfect posts three times a week plus a startlingly compelling e-newsletter, all while running your business, doing most of your own admin, working with your clients, planning your next group coaching retreat, and creating paid digital content.

You wear beaucoup d’entrepreneurial hats. {The feathered fedora you adore, as well as the vintage birdcage your bossy sister swears looks amazing on you, plus all the other ones you’re supposed to wear.}

This is a lot. And it’s understandable that the pressure inherent in your stack of hats makes you want to run and hide from your own blog.

The solution here? Reclaim blogging for your most righteous self, in your own purest and most powerful voice, by redefining it for yourself and your audience.

You’ve read all of the best blogging practices advice — any online entrepreneur worth her salt’s been schooled and steeped in it.

How about writing your own best blogging practices manifesto? No need to share it with the world {unless it’s on-brand for you, and you want to}. Your blog, your audience, and your strongest voice deserve to get this down on paper {or onscreen}.

In it, capture what works for you and your brand about blogging. Blogging less frequently? More frequently with shorter posts? More images with inspirational quotes, fewer treatises? More treatises, losing those pesky photos you hate sourcing? List posts only? Personal anecdote-driven posts with big, overarching themes and a lesson snuck in at the edges?

You already intuitively know what works for you. Lean into it, own it, and trick it out.

My blogging hiatus? So needed.

It gave me time and space to tend to clients in a particularly project-heavy season, to participate fully in a high level Mastermind, to move across the country, to celebrate the holidays, to remember what works for me and my brand when I use my voice to fully come forth, and to plan with faith and fervor for 2012.

And — have to say it — it feels soooooooo lovely to be back.

Talk to me. How do you reengage with your blog convo after you’ve been MIA? How have you redefined blogging to make it work for you and your audience? Leave a comment and let me know.

Photo by The Retronaut.

{ 12 comments… read them below or add one }

Michelle December 28, 2011 at 11:31 am

Thanks Abby. I have missed you. I too have been absent and am re-entering the convo … so thanks for the helpful tips. It is amazing how much we can all learn from one another, when we speak and listen from the heart. 

Reply

Abby Kerr December 28, 2011 at 12:53 pm

Hi, @b43396f93c7dedca567c1434dcd43f68:disqus — Thanks for the welcome back! Glad to hear you, too, are picking up your convo. Time away is never wasted. And yes — so much to learn from each other. xo

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Big Girl Branding December 28, 2011 at 12:52 pm

GREAT re-entry Abby. And great post with excellent tips. Although I have to admit I got the biggest kick out of your metaphors. lol

No need to explain your absence. Just get back on the blogging horse and ride. Open the gate and enter the pasture. Jump the fence and get into the game. Put your oar in the water and start paddling. [Insert your preferred metaphor here.] 

Reply

Abby Kerr December 28, 2011 at 1:03 pm

Thanks, Cori/ @coripadgett:disqus! —

Feels great to be back. Glad you appreciate my tongue-in-cheek cliched metaphor string. Spoken like a fellow copywriter. ;)

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Jac December 28, 2011 at 8:00 pm

Hey Abby!

Such a perfectly timed post for me.  Full of permission {compassion :O)} and strategy.  Beautifully balanced.

It feels like a gorgeous call to action for all of us entrepreneurs who have chosen to be MIA for all the reasons you’ve listed.

Consistency *is* important and I know my brand can lean into this more fully in 2012.

I loved this quote:

“When you’re in a season of refreshing your direction, hold fast
to the belief that everything is in divine and perfect order when it
comes to when you rejoin your brand convo.”

Thanks for this wonderful post my friend.  Divine indeed.
xxoo
Jac

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Abby Kerr December 28, 2011 at 8:35 pm

Ack! Thank you so much, @ff9954bf1e9a16671de47f6fb570b2f8:disqus. Glad you experienced this post as timely. Can’t wait to watch myself, you, and so many other online brands embrace the us-ness in blogging in 2012. xo

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Mcmasterandstorm December 29, 2011 at 10:00 am

This post was written for meeeeee! How did you know? Thank you!
Happy New Year, Abby!

Warmest,
Kara

Reply

Abby Kerr December 29, 2011 at 12:35 pm

Glad to hear it, Kara! Thanks for writing.

Happy New Year to you and yours, too! xo

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Laura Calandrella December 29, 2011 at 5:10 pm

A big yes to this: “redefine what blogging is for you and your audience.”  Especially appreciate the permission to let it be what I need.  I’m thrilled to have the encouragement to break the rules and redefine them.  Love!  

GREAT post.  So juicy.  So much great advice. 

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Abby Kerr December 29, 2011 at 5:21 pm

Hey, Laura! —

YES. The longer I’m in this online entrepreneurial space, the more I come to find that ‘best practices’ when it comes to content creation land your brand squarely in the middle of mediocrity {if you lean on them alone & don’t develop your own natural savvy & idiosyncratic perspective}. Can’t wait to see where your blog takes your people in 2012. :)

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Anonymous December 29, 2011 at 6:49 pm

This is a fantastic reminder, Abby! As someone who makes it a point to stay on top of all my blogging and social media ( at some expense of my ACTUAL work), I was just thinking that I really need to refocus and reconfigure what some of that stuff means for me and my business. Same  goes for the email monster. 

So happy to have you back! :)

Reply

Abby Kerr December 29, 2011 at 7:01 pm

Hi, Shenee —

Thanks! Glad to be back to blogging consistently.

Managing all of the elements of an online business — especially one that creates content *as* the business — is a highly idiosyncratic equation. I’m always fascinated to learn how other entrepreneurs do it. Cheering you on in 2012. :)

Reply

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